Frequently Asked Questions About the B*Line Desktop Application
1. Do I have the correct version of B*Line installed?
First verify what version you are running. Right Click on your B*Line and select "About the B-Line", verify you have version 3.08 running. If you do not, install the B*Line from your computer and visit the B*Line Channels Page to download your channels most recent version. Once you download the most recent version, the B*Line will automatically update itself!
2. Exiting the B*Line program
If you want to exit the B*Line program, right click on the B*Line icon on your system tray and click on "Exit." Note: If you exit the B*Line program you will no longer receive live updates at the time they are delivered. To start receiving the notifications again, simply go to your Start Menu and select Programs -> "B-Line" and click on "Launch B-Line". You may also minimize the B*Line Desktop Application and send it to your task bar. Click on the "X" in the application window and the application will go back to the system tray. Clicking on the "X" will not exit the application, it will just minimize the application in your system tray.
3. Send to a Friend
To share the B*Line Desktop Application with your friends click on the facebook, twiiter, and/or myspace logo on your B*Line to post to your profile. Once you click on that button, you will be taken to a page that will allow you to post your own comment about the B*Line and post to your profile.
4. Firewall issues
If you believe you are having firewall issues, please check your firewall configuration settings to verify you do not have the following blocked: URLs: *.newtier.com or .blineapps.com
5. Operation of B*Line when not-connected to Internet
The B*Line program checks for new content from the Internet on a frequent and regular basis. Without an active Internet connection the B*Line program will be unable to notify you when new content is available. Because of the real-time nature of the program, some items in the B*Line program may not display if you are not connected to the Internet while using the B*Line program.
6. I am using a corporate network; can I still install the B*Line program?
Depending on the security setting of your network, you may not be able to install any programs on your computer without network administrator authority. In this case you will need to contact your network administrator to have it installed.
7. Checking if B*Line is installed on your computer.
Once installed, you will see the B*Line icon located in your system tray. The system tray is typically located at the bottom of your screen. If you have exited the B*Line program, you can access it from your Start Menu under Programs -> B*Line. If you chose to create a desktop shortcut during installation, you will also see a B*Line icon on your desktop.
8. Will B*Line be used to monitor my online activities?
No, B*Line only operates within its own program. The only information that will be stored on your computer is your email address and zip code.
9. If I install B*Line, will it also install any other programs such as adware or spyware?
No, the B*Line program is a stand alone program and is completely self contained and will not add any other programs to your computer.
10. What are the system requirements for B*Line?
For Windows: Currently available for Windows 7, Vista, XP, 2000 Operating Systems
Mac: Currently available for Mac OS 10.4 and above *Does not support OS X Snow Leopard
11. Can I install B*Line on both my home and work computers?
Yes you can, when installing the program, use your email address and password that will be provided to you when you install the program for the first time.
12. How will I know there are new offers?
B*Line will alert you with a small "Pop-up" box. The small tray icon will also change colors to let you know a new offer has arrived.
13. How often will B*Line update me with news offers?
Expect new headlines frequently to your B*Line Desktop Application.
14. What is B*Line?
B*Line is a free software program that delivers exclusive headlines and promotions offers directly to your desktop.
15. How do I install the new version of B*Line?
To install the new version first please check your version number. Click preferences and "About the B-Line" if you do not have version 3.08 or higher, then you will need to first uninstall the old version and then download and install the new version. If you have version 3.08 or higher. The B*Line will automatically update with new features.